Completing routine preventive maintenance on a hot water heater at least once a year helps keep it performing at its best. We offer maintenance membership plans to help homeowners save on service, backing it with an industry-leading 100% Satisfaction Guarantee.*
Our technicians will inspect the temperature release valve to ensure it isn’t blocked or damaged. This valve allows water to drain if the pressure inside the tank gets too high.
The anode rod is designed to intentionally attract debris, corroding itself instead of the water heater. We’ll check to see if this should be replaced.
Tank water heaters should be flushed a couple times a year to prevent the buildup of rust, corrosion, or sediment. Tankless water heaters should also be cleaned out periodically to ensure continued efficiency.
Tankless water heaters have filters that should be cleaned on a regular basis. These filters prevent sediment and excess buildup from getting into your piping systems.
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Tank water heaters should be drained at least once a year. Technicians will also inspect internal components like the anode rod to see if it needs to be replaced, as well as the temperature pressure release (TPR) valve to ensure it’s not blocked. The TPR valve releases water when there is excess pressure in the tank and ensures that your pipes don’t burst. If this valve isn’t working right, we can recommend if it needs to be replaced.
Although tankless waters don’t store water, the system still needs to be flushed periodically. There are also two filters in tankless water heaters that prevent buildup or debris from getting through, and our technicians check and clean those thoroughly.
Homeowners should schedule hot water heater maintenance 1-2 times per year, depending on the type of water heater, energy source and local water quality. Tankless water heaters should have maintenance performed twice annually.
Maintenance plans are worth the investment for several reasons. Having routine maintenance for both tank and tankless water heaters can minimize the need for expensive repairs because things are less likely to break. You can also prolong the life span of your water heater, preventing premature replacement.
Check out our step-by-step guide on how to drain your water heater.
A diagnostic fee, also known as a service call fee, is a standard charge levied by HVAC companies once someone is dispatched to your home to diagnose the issue plaguing your heating or cooling system. A diagnostic fee covers the technician’s time, expertise and travel expenses associated with assessing the problem. It’s essentially a service fee for the technician’s professional assessment to pinpoint what went wrong.
Think of it like a doctor’s appointment. They need to examine you to help figure out what’s wrong before recommending treatment. Similarly, your HVAC professional needs to diagnose your HVAC equipment to determine the repair or maintenance course of action.
**For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.
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