We Can Repair Any Kind of Gas Fireplace in Canada

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Burning fireplace

Keep heating simple

Gas fireplaces make adding heat to your Canada home simple. Just flick a switch or press a button for immediate heat.

They’re also fairly effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or sweep up ashes. But like any other natural gas units, these fireplaces need routine tune-ups to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t stay on, the Experts at Service Experts Heating, Air Conditioning & Plumbing can help. Use our step-by-step tips first. If your fireplace still isn’t running correctly, let us know. We can take care of any model.

Gas fireplace troubleshooting tips

Fireplace Won’t Start

There could be several explanations why your fireplace won’t start. Take off the ornamental plate beneath your fireplace to get at its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as needed.
  2. Is the gas running? Ensure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to reignite. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay on? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you think there’s a problem with the thermocouple or thermopile, ask for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Service Experts Heating, Air Conditioning & Plumbing fix or put in a new blower.
  • Odd smells? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and call us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Confirm your fireplace is totally cooled.
  2. Turn the gas off by rotating the valve to “off.”
  3. Take out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is working correctly.

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