Heat Pump Repair in Canada That Includes a 100% Satisfaction Guarantee*

Having issues getting your heat pump to run like it should? Don’t fret. The ACE-certified, neighborhood Experts at Service Experts Heating, Air Conditioning & Plumbing offer some of the most trusted heat pump repair service in the area.

At Service Experts Heating, Air Conditioning & Plumbing, we’re dedicated to outstanding customer service no matter what heat pump issue you’re facing. Our work includes our 100% Satisfaction Guarantee.*

Get fast emergency heat pump repair with our memberships

A lack of system maintenance could be expensive. On average, an inefficient heat pump could eat up to 10 to 25 percent more energy, based on findings from the U.S. Department of Energy. Your heat pump may also be more likely to become damaged or fail prematurely.

Troubleshooting Your Heat Pump Issue

Heat pump not running right? See our list of common problems below.

  • No heat. Make sure your thermostat is set to “on” and “heat.” A circuit breaker may have flipped, but in some cases it’s because the thermostat itself doesn’t work with heat pumps.
  • Insufficient heat. Poorly-maintained air filters, fan and coils could reduce airflow and damage the system. Exchange the air filter each month, keep the coils and fan clean, and clear away yard debris collecting nearby. Your system could also be dealing with clogged ductwork, malfunctioning valves or reduced refrigeration flow.
  • Cold air instead of heat. The air from your heat pump usually isn’t as warm as a conventional furnace. But when the air is still too cold, adjust the thermostat to emergency heat along with at least 5 degrees higher than the inside temperature. If warm air is still the result, there could be an issue with the outdoor unit. Cold air is usually the result of a problem with the thermostat or air handler. The system might even have gone into defrost mode to try and stop it from freezing. When you’ve noticed frost or ice around the outdoor coil, the system could have a broken defroster timer or control module, or the refrigerant may be running low.
  • Heat pump starts and stops often. Replace the air filter before monitoring your thermostat, as it might have to be recalibrated or it requires new batteries. When it’s cold and the heat pump is running constantly, your thermostat could be set incorrectly. Additionally, some models of heat pumps may struggle to work efficiently around 25 to 30 degrees Fahrenheit.
  • Rattling, grinding or squealing sounds. If you hear a rattling sound, you may need to tighten the cover panels. But if you’ve heard noise you’d describe as scraping, grinding, squeaking or squealing, shut the system off and call Service Experts Heating, Air Conditioning & Plumbing. Those noises may point to a serious problem.

From big repairs to small fixes, Service Experts Heating, Air Conditioning & Plumbing is ready to assist you. Once we have your heat pump running again, think about enrolling in a routine maintenance membership plan. Annual service can help you minimize expensive repairs while also increasing your system’s energy efficiency.

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GET UP TO A $1,500 PREPAID CREDIT CARD WHEN YOU LEASE A NEW AIR CONDITIONER.*

Offer expires Feb 01, 2026.View Terms and Conditions

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Get up to a $1,500 prepaid credit card when you lease a new Air conditioner.*

*Offer expires February 1, 2026. Cannot be combined with any other offer. Offer is only available in select areas and is only available to residential customers who enter into a new rental HVAC lease agreement with Enercare Home and Commercial Services Limited Partnership (“Enercare”). Residential customers will receive: (a) a $1500 prepaid credit card for a new installation of select air conditioner or furnace models with a total installed cost greater than $10,000; (b) a $1250 prepaid credit card for a new installation of select air conditioner or furnace models with a total installed cost between $5,001 and $10,000; or (c) a $1000 prepaid credit card for a new installation of select air conditioner or furnace models with a total installed cost up to $5,000. Please allow 6-8 weeks for delivery of the prepaid credit card once the equipment is installed. Enercare reserves the right to change or cancel this offer at any time without prior notice. Certain terms and conditions apply, see rental agreement for details.

GET UP TO A $2,500 PREPAID CREDIT CARD WHEN YOU LEASE BOTH A NEW FURNACE AND AIR CONDITIONER.

Offer expires Feb 01, 2026.View Terms and Conditions

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Get up to a $2,500 prepaid credit card when you lease both a new Furnace and Air conditioner.

*Offer expires February 1, 2026. Cannot be combined with any other offer. Offer is only available in select areas and is only available to residential customers who enter into a new rental HVAC lease agreement with SE Canada Inc. (“SE Canada”). Residential customers will receive: (a) a $2,500 prepaid credit card for a new installation of select AC and furnace models with a Combo total installed cost greater than $15,000; (b) a $1,800 prepaid credit card for a new installation of select AC and furnace models with a Combo total installed cost between $10,001 and $15,000; or (c) a $1,400 prepaid credit card for a new installation of select AC and furnace models with a Combo total installed cost up to $10,000. Please allow 6-8 weeks for delivery of the prepaid credit card once the equipment is installed. Enercare reserves the right to change or cancel this offer at any time without prior notice. Certain terms and conditions apply, see rental agreement for details.

**For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.

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